How Qonto keeps nearly 1,600 employees moving in perfect sync

Qonto has always been driven by a mission to revolutionize business finance management. The company’s nearly 1,600 employees embrace Lean working principles to analyze their work, identify inefficiencies, and solve problems at their source. As Qonto grew, its system of walls covered in post-it notes was not able to scale with them. Today, the company uses Notion as its central operating system—helping teams stay aligned, document decisions, and build processes that evolve as fast as the business does. The result is a highly-efficient team delivering maximum value with exceptional quality.

Qonto's initial informal approach to product planning supported strong agility and innovation. As the company scaled, maintaining alignment across growing teams became essential to continue shipping quality at speed. By centralizing its product development process in Notion, everyone now operates from a single source of truth—with company OKRs and individual tasks connected seamlessly to databases and automations. This streamlined approach helps everyone work better together:

• A single roadmap keeps everyone aligned. A timeline view of the product roadmap gives everyone visibility into ongoing work. The product marketing and ops teams use the same Notion database to create their working Kanbans, optimizing cross-team coordination.

• Automated progress tracking keeps everyone informed. Qonto uses automations and formulas to track whether tasks are on pace, falling behind, or need attention. Teams get automatic notifications when statuses change, so everyone stays up-to-date without needing to chase down product managers for updates.

• Customized workflows power smooth collaboration. Qonto connects individual team workflows—from value analysis to operations—back to the product roadmap using Notion’s linked databases. Teams can customize their own Kanban boards to match how they plan and prioritize work, giving them flexibility while improving visibility across the company.

Everyone at Qonto, from interns to the C-suite, uses Notion as their knowledge hub—preventing information silos and enabling faster decision-making. Page verification ensures information stays relevant, and commonly-used templates keep processes and documentation consistent across the company.

Qonto organises work and knowledge in Notion through a three-layer architecture that keeps information accessible and current:

• A company wiki centralizes documentation. Qonto maintains a comprehensive company wiki as its source of truth, housing essential documentation like policies, values, and ways of working in an organized, central database.

• Teamspaces enable focused collaboration. Department-specific teamspaces display missions, objectives, and Kanban boards for task management, making it easy for teams to track progress and manage their work effectively.

• Individual pages to stay organised. Within teamspaces, each team member has a dedicated subpage to manage personal workflows and tasks, ensuring clear accountability and organization.

Notion has become more than just a tool at Qonto—it’s deeply embedded into how the entire company operates. This widespread adoption across the organization has delivered several key benefits:

• Minimizing manual and duplicative work. By integrating other apps used for daily work with Notion—like FigJam, Whimsical, and Slack—Qonto improves transparency and efficiency by centralizing work in one place.

• Maintaining company-wide alignment. From Kanban boards to advanced database formulas, teams can work their own way while staying connected through a single source of truth. Notion’s intuitive interface makes it easy for everyone to use, further strengthening cross-functional collaboration.

• Fewer missed deadlines. Automated workflows reduce overhead and eliminate the cognitive load of tracking deadlines and coordinating tasks. Teams can instead channel their energy into more impactful work, leading to better business outcomes and higher employee satisfaction.

As Qonto has scaled, Notion has evolved with them—even becoming an unexpected competitive advantage in hiring by showcasing the company’s commitment to efficient, modern ways of working. Qonto’s deep engagement with the product, including early testing of new features, has allowed it to push the boundaries of what’s possible with Notion and created a valuable feedback loop that drives innovation at both companies.